Faqs

Yoong FAQ

If you can't find the answer to your question below, then contact us and we will do our best to answer your query.

How can I pay for my project?
We accept debit cards, credit cards or bank transfers. When you sign up you will need to pay 50% upfront with the balance due when your site goes live. Our hosting charge starts from when you sign up.
What does the design questionnaire ask?
In order for us to design a concept for your website and / or logo we ask you to complete the following questions. Please note that we offer unlimited revisions of the design until you are 100% happy to sign it off. 1) What does your company do, and what is the purpose of your website? 2) What pages would you like on the website? (e.g. Home, About, Services, Contact). 3) List any websites you like. Perhaps from a color, style or layout point of view. Please note that the website does not have to be the same type of business, we are just trying to understand the style that you require. 4) What is the target audience of your company / website? 5) Please tell us if you have an existing logo and color scheme. If not, is there a colour scheme or logo idea that you would like to suggest? 6) Do you have any companies in the same field that you are competing against? If you know of any, please provide the name or website address of them. 7) If you have anything else that you feel has not been covered by this questionnaire please list your comments here.
How does the design process work?
We will ask you to complete a short design questionnaire and then if we have any questions we will discuss them with you. Then we will undertake research on your industry to be able to create a design concept. This is an image of the homepage and we will then ask for your feedback. We will keep working on this design until you are 100% happy and then once you have approved it the website will be built. Please note that as we offer unlimited revisions we can guarantee that you will be 100% happy as we will keep working on it until you sign it off, however once the website is signed off and we start building it any further design changes may be chargeable.
How long will my project take?
Every project is different but assuming that there are no delays from your side of things a typical website will take between 4 and 8 weeks to be completed. Previously we have been able to complete a website in less than 2 weeks, however this is quite rare.